COVID-19 Policies

Hand Hygiene

In order to comply with new regulations from Boulder County Public Health and the Colorado Department of Regulatory Agencies, the way we do business has changed over the past year. The purpose of these changes is to keep each patient safe and healthy, keep the practitioner safe and healthy, and prevent the spread of COVID-19 in our community. 

 

Your understanding, flexibility, and willingness to adapt are greatly appreciated. Your continued support of a small local business is doubly appreciated. Thank you!

New Policies:

All patients will be pre-screened via telephone prior to each appointment for cough, shortness of breath, fever, (non-allergy) nasal congestion, recent travel, and recent diagnosis of COVID-19. Any patient answering "yes" will not be seen in the office, and is encouraged to schedule a tele-health appointment instead. 

Due to the required tele-health pre-screening, each patient will be required to schedule a 15-minute (or, for new patients, 30-minute) tele-health appointment prior to their in-person appointment. This is at no extra charge, and may be scheduled any time prior to the in-person appointment.

All patients will be required to wait outside the building until the time of their appointment; friends, family, or children cannot accompany the patient during their appointment. The waiting room will be closed.

All patients are required to wear a face mask or cloth face covering over their nose and mouth for the entirety of their time inside the building. A limited amount of disposable masks will be available if needed.

All patients will be asked to remove shoes upon entry to the treatment room.

All patients will be asked to wash their hands with soap and water for at least 20 seconds or use hand sanitizer (provided) upon entry to the treatment room.

All patients will have their temperature taken with a no-touch thermometer upon entry to the office, or asked to take their temperature at home prior to their appointment.

A pulse oximeter will be used to measure oxygenation of each patient.

Fifteen to thirty minutes is scheduled between each appointment to disinfect and ventilate the office. All hard surfaces and touched surfaces will be disinfected with EPA-approved medical grade disinfectant. These products may be challenging for individuals with chemical sensitivities. All linens will be changed between patient appointments.

A cleaning and disinfection log will be available upon request.

The treatment room window will be left open to allow for ventilation during treatments so long as the temperature or outside noise does not interfere with the treatment, and privacy may be maintained.

Facial treatments that require the removal of a face covering or mask will not be performed at this time.

Payment by cash or check will no longer be accepted. Cards on file, verbal card entry, and emailed invoices will be the only payment forms accepted. 

Anne Devereux, L.Ac. will wear scrubs or a lab coat in the office, as well as a medical-grade face mask.  She will meet you at the front door of the building at the time of your appointment. 

Paper charting has been eliminated and replaced entirely with electronic health records (EHR). 

Any patient exhibiting signs or symptoms of COVID-19 or who declines to meet these regulations set by Boulder County Public Health and the Colorado Department of Regulatory Agencies will not be treated and will be asked to reschedule. The late-cancellation fee will be waived only if COVID-19 symptoms are suspected; however, at least 24 hours notice is appreciated. 

 

Please note that the layout of the office building makes it difficult to maintain a minimum of 6 feet of social distance in hallways and the treatment room. Any patient who does not feel comfortable receiving in-person treatment is encouraged to schedule a tele-health appointment. The regular office visit fees apply to these appointments.

 

Thank you again for your understanding, support, and adaptability. We are in this together, and we will get through this together. 

 

In good health, 

Anne Devereux, L.Ac.